Frequently askedquestions

No. NOVOGEX is designed so product teams can create and maintain configurators without writing code. The visual workflow lets you organize products, create options, define rules, manage materials, review changes, and publish from the Studio.

NOVOGEX is designed to reduce the manual work normally required to prepare a 3D configurator. After uploading your model, NOVOGEX can analyze its structure and help prepare parts, materials, groups, and buyer options. The exact setup time depends on the complexity of the product, but you can begin working with your model in minutes rather than building the entire configuration workflow from scratch.

Supported formats are shown directly in NOVOGEX when you upload a model. If you have an existing 3D model and are unsure whether it is suitable, contact our team and we can help you determine the best way to prepare it.

Yes. NOVOGEX lets you create buyer options and define rules that control which product combinations are available. Rules can be used to prevent incompatible or technically impossible configurations while keeping the buyer experience simple.

Yes. Products can continue to be managed after they are published. You can update materials, options, rules, and other configuration settings, review the changes, and publish an updated version when it is ready.

Yes. NOVOGEX is designed to reduce repetitive setup work. Shared product structures, options, materials, and configuration logic can be reused where appropriate, making it easier to manage related products consistently.

NOVOGEX analyzes an uploaded 3D model to help identify its structure, parts, and materials. The analysis can prepare configuration elements for review, allowing your team to spend less time on repetitive setup and more time refining the final product experience.

Yes. Buyer-facing configurators are designed to update the 3D product as selections change, allowing customers to see materials, options, and compatible product variations directly in the browser.

NOVOGEX offers different plans depending on how you want to use the platform. Visit the Pricing page for current plan details, included features, and limits.

Plan availability and account options can change as your needs grow. If you need to move to a different plan or have questions about your current account, contact our team and we’ll help you choose the right option.

We take the protection of product and account data seriously. NOVOGEX uses authenticated access and modern web security practices to protect access to the platform. For specific security, hosting, or data-handling questions, contact our team.

Yes. Our team is available to help with questions about NOVOGEX, product setup, configuration workflows, and using the platform. If you cannot find the answer you need here, contact us and we’ll help.

Yes. You can explore NOVOGEX and see an interactive configurator in action before deciding whether it is right for your products.